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Effective Date: 01 January 2025

1. Cooperation with Law Enforcement

KokanMatrimony.com will fully cooperate with the Ratnagiri Police Cyber Crime Investigation Cell or any other statutory investigation agencies, when instructed, to investigate and act against fraudulent users.

To report fraud or misuse, email us at [email protected] with full case details.

2. General Terms

By accessing or using KokanMatrimony.com, you agree to these terms and conditions. This agreement governs the relationship between you (“Member” or “User”) and KokanMatrimony.com. Membership and access are reserved and subject to eligibility and conduct standards.

The site serves as an advertising and matchmaking platform for individuals seeking lawful marriage alliances and is not for casual dating or commercial purposes.

3. Acceptance and Consent

By registering and using the services, you agree to provide your personal and sensitive data, including identity proof and payment data if applicable. If you object, please refrain from registering. To withdraw consent, send a removal request to [email protected] from your registered email ID.

4. Eligibility

Users must be legally eligible for marriage in India (18+ for females, 21+ for males). You affirm that you seek a life partner and are not using the platform for casual or commercial purposes. Misuse may lead to suspension or a permanent ban.

5. Account Security

You are responsible for safeguarding your login credentials. Notify us immediately of any unauthorised access.

6. Termination

You may terminate your membership at any time. KokanMatrimony.com may also terminate accounts found in breach of the agreement without refund. In case of business discontinuity, 50% of unused membership fees will be refunded.

7. Member Conduct & Restrictions

  • Use the site only for personal matrimonial purposes.
  • Do not post or promote objectionable, misleading, illegal, or copyrighted content.
  • Respect other members; no harassment, spamming, impersonation, or solicitation allowed.
  • Only one profile per person is allowed.
  • We reserve the right to delete or suspend accounts that violate our policies.

8. Content Rights & Responsibility

You retain responsibility for all content you post. KokanMatrimony.com may monitor, remove, or take action against harmful or misleading content. Offensive, illegal, or prohibited content may result in immediate removal and legal action.

9. Copyright & IP

All content, logos, trademarks, and platform data are the property of KokanMatrimony.com. Unauthorised use, distribution, or modification is strictly prohibited and may result in legal action.

10. Privacy

Your use is governed by our Privacy Policy. We will take appropriate steps to protect your privacy and data.

11. Disclaimers

KokanMatrimony.com does not guarantee the accuracy of profiles or match success. The service is provided "as-is" and we are not liable for user conduct or any damage arising from using our platform.

12. Limitation of Liability

In no event will KokanMatrimony.com be liable for indirect, incidental, or punitive damages. Liability is limited to the membership fee paid, if any.

13. Jurisdiction

All disputes will be governed by Indian law and resolved under the jurisdiction of courts in Ratnagiri, Maharashtra.

14. Indemnity

You agree to indemnify and hold harmless KokanMatrimony.com, its affiliates, and partners from claims arising due to your use of the platform or violation of the terms.

15. Communication Consent

By registering, you agree to receive calls, SMS, WhatsApp messages, and emails from KokanMatrimony.com and its partners. This overrides any DND settings.

16. Miscellaneous

This is an electronic record under the IT Act, 2000 and does not require physical signatures. Continued use of our platform indicates acceptance of these terms.

Note: KokanMatrimony.com is an ongoing trademark of KOKANKART Firm.

For support or questions, email [email protected] or [email protected].